Your personal information is completely safe at hebaji. This page clearly explains how we collect, use, and protect your data.
All your information is protected with SSL/TLS encryption. No third party can access your data in any way.
Hebaji never sells your personal information to third parties. Your privacy is our highest priority.
You can view, correct, or request deletion of your information at any time. Your rights are protected.
Our servers comply with internationally recognized security protocols. Regular security audits are conducted.
We are fully transparent about which cookies we use and why. You have the right to disable non-essential cookies.
Hebaji's Privacy Policy has been developed in accordance with international data protection standards.
Welcome to hebaji. We believe a transparent privacy policy is the foundation of a safe and trustworthy gaming experience. This Privacy Policy ("Policy") describes how hebaji collects, uses, and protects your personal information.
By using the hebaji.co website or mobile app, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read the full Policy carefully before using our services.
Please note: This Privacy Policy was last updated in January 2026. If any changes are made, a notice will be posted on the website and the updated date will be shown at the top of the page.
Hebaji collects different types of information from you, which can be grouped into two categories — information you provide directly, and information collected automatically. Details are outlined below.
Directly Provided Information:
Automatically Collected Information:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Mobile Number | OTP Verification & Payment | Yes |
| NID / Passport | KYC Verification | Before Withdrawal |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Hebaji uses your information only for specific, legitimate purposes. We never use your data beyond what you have consented to. The main reasons we use your information are outlined below.
Marketing Communications: We may send you promotional emails or SMS messages. You can opt out at any time through your account settings. However, important service-related communications cannot be disabled.
Hebaji follows industry-standard technology and processes to keep your information secure. Our security measures are regularly updated and tested to ensure protection against emerging threats.
Your Role: You also play a role in keeping your account secure. Use a strong password, never share your login credentials with anyone, and contact our support team immediately if you notice any suspicious activity.
Hebaji uses cookies on its website and app. Cookies are small data files stored on your device that help us improve the quality of our services. We use the following types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may cause some hebaji services to not function properly.
Hebaji believes you have full rights over your own data. In line with international data protection standards, we provide you with the following rights.
You can find out what information we hold about you.
You may request corrections to any inaccurate or outdated information at any time.
You can request that your data be deleted under certain circumstances.
You can request that your data be used only for specific purposes.
You can request a download of the data we hold about you.
You may object to your information being used for marketing or profiling purposes.
To exercise these rights, contact us by email. We typically respond to your request within 30 days.
Hebaji does not retain your information longer than necessary. The retention periods for each type of data are listed below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction History | 7 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years | Anti-Money Laundering Law |
| Gaming History | 3 Years | Responsible Gaming & Dispute Resolution |
| Support Chat Log | 2 Years | Service Quality Improvement |
| Marketing Consent | Until consent is withdrawn | Based on Your Preferences |
All hebaji services are strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age verification is carried out at the time of registration.
For Parents / Guardians: If you suspect your child has created an account on Hebaji, please contact our support team. We will take immediate action and delete all associated data.
Hebaji may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or security improvements. We will always notify you of any changes in a transparent manner.
Tip: Visit this Privacy Policy page regularly to stay informed about the latest updates. Staying aware is your best tool for keeping your data safe.
For any questions, complaints, or data-related requests regarding the Privacy Policy, please contact our dedicated Privacy Team. We will respond to your request as promptly as possible.
Our Commitment: At hebaji, your privacy is not just a policy — it is the core of how we do business. We are committed to handling your information with respect at all times.